News & Updates

Navigating Shipping Delays: A Closer Look at Courier Challenges

by Rachel Kelly on Sep 26, 2023

Navigating Shipping Delays: A Closer Look at Courier Challenges

Dear OSleeve Tribe,

Shipping delays can be frustrating, no doubt about it. You're eagerly awaiting that package, tracking it online, and suddenly, you see the dreaded "delayed" notification from support. 

Your excitement turns to impatience, and you start wondering what's causing the holdup. More often than not, the culprit behind shipping delays is the courier.

  • Unpredictable Roadblocks:
  • Couriers play a crucial role in getting your parcels from point A to point B. However, their journey isn't always smooth sailing. They encounter various challenges that can throw a wrench in the works.There are a ton of factors involved - whether it be traffic jams, accidents, or road closures, it can quickly lead to delays.

  • Volume Surges:
  • Couriers deal with a surge in package volume during peak seasons like the holidays. This sudden influx can overwhelm their sorting and delivery systems, causing delays. It's like a traffic jam at a busy intersection during rush hour - things slow down when there's too much going on. With the busiest time of the year approaching, this will potentially affect the shipping timeline.

    What Can You Do?

    While neither you (nor us) have control over the courier's challenges, there are a few steps you can take to minimise the impact of shipping delays:

    • Stay Informed: Track your order using your tracking number on their system or reach out to keep tabs on your package's progress. Knowing its status can help manage your expectations.
    • Plan Ahead: If your delivery is time-sensitive, order well in advance. This reduces the stress of last-minute delays. For example, if you’re ordering for Christmas or birthday presents, plan at least 4-6 weeks out.
    • Flexibility: Be prepared for unexpected delays, especially during busy seasons. A bit of patience can go a long way.

    Remember, by understanding some of the common challenges they face, you can approach these situations with a bit more patience and empathy. But rest assured, your package will likely arrive at its destination, although possibly fashionably late.

    Let us know how we can make the wait bearable for you. Always here to listen!